To find out a summary of the latest release highlights, click on the disclosure triangle close to your identify and choose What's New. This opens a different tab on Good results Central summarizing new release features, enhancements, and changes. Thorough launch notes can be obtained underneath Launch Notes.
Both me and my co-founder have yrs of tech-guidance history. And I'm so happy with the work we've performed on our hottest version.
Jitbit Helpdesk consists of an built-in concept board for every ticket. Here buyers and technicians can write-up updates and connect with each other by using email or the net application privately or publicly.
You may obtain Harmony Portal cloud purposes with the latest versions of such supported browsers:
Agent collision detection - helpful messages like "consumer X is additionally looking at this ticket and typing a reply"
External lookup - connect with an exterior provider and query for person infomation, that should be shown in the popup suitable inside of a ticket
Read through the on-premises installation manual about setting up, upgrading and troubleshooting the server Model
All these options are existing in Jitbit Helpdesk. Getting the job carried out and acquiring it performed quickly and simply is all vital if you're supporting your prospects.
This process ensures our prospects are afforded a trustworthy assure of believability, along with a just and secure gaming ambiance, complemented by a visually participating expertise.
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For builders and shoppers who want more extensibility we provide a very well-documented API which you could use to include custom made options.
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